Booking a minicab, Taxi or chauffeur vehicle using the web

Imagine how much you could save if your clients could book their own vehicles online, by text message or automated phone booking system. We have created a simple and easy to use online booking system that allows clients to book their own journeys. This system has been field tested by T-Mobile and ITV amongst many others.

We setup a generic online booking screen to match your existing website, or we can develop one for you using our many templates. The page will recognise returning clients and your corporate Account clients.

By registering online the client can logon to your system and have access to their own control panel, this lists all bookings made by that user only. Once they have successfully logged in they have several options, they can book a new journey, repeat a journey, book a return, amend an existing one or cancel a journey completely, they can also view quotations they have had through the system and all of this at the click of a button -as the system runs in 'real-time' anything the user does online appears on your controllers multi screen display immediately.

Once the journey details have been entered the client is quoted a price based on your pricing structure. This has been achieved by integrating Microsoft MapPoint™ into our program to ensure accurate distance calculation every time along side a globally unique vehicle pricing matrix. A confirmation email is then sent from the system to their email address listing all the relevant booking details.

Booking a minicab or chauffeur vehicle by text message

There are a couple of ways we can achieve this process, firstly the user needs to register to use the service using the registration form on your website, here they will setup a 'profile'. This profile includes all relevant details, name, description, mobile number and upto 5 addresses that they expect to be collected from i.e. work, home, pub etc. Each of these locations will be allocated a number from the system.

The user sends a text to a generic number, allocated to your company, and in the message field they will enter a PIN number allocated to them during registration, that's it. The system recognises the users PIN and brings the information from the database, on the controllers screen the booking appears immediately and the allocation process begins as normal.

Another method, and this will help build your client portfolio, is to assign a 4 digit number to fixed locations i.e. buildings, restaurants, pubs etc, in and around your area and sell this service to bars & restaurants, surgery's etc , this is a great marketing tool;

A restauranteur, receptionist, or office administrator who requires a vehicle for another person either dining or visiting would simply send a text message to your generic number from a mobile phone. The system recognises the number and the booking appears on the controllers screen, a text message is sent back from the system with the drivers details and estimated time of arrival.
A small card could put on each restaurant table or office desk giving the text number and pin number to order a vehicle, the user would prefer this option if they were in company, a meeting or maybe a noisy atmosphere where in other instances they would have to go outside. Alternatively you could run a campaign as on the right and have A4 plaques on the wall.

This facility negates the need for a user to call your office by those who may not have access to the internet, by doing this you have reduced your administration costs, boosted your company's profile and increased your market share.