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Imagine how much you could
save if your clients could book their own vehicles online, by
text message or automated phone booking system. We have created
a simple and easy to use online booking system that allows clients
to book their own journeys. This system has been field tested
by T-Mobile and ITV amongst many others.
We setup a generic online booking screen
to match your existing website, or we can develop one for you
using our many templates. The page will recognise returning
clients and your corporate Account clients.
By registering online the client can logon
to your system and have access to their own control panel, this
lists all bookings made by that user only. Once they have successfully
logged in they have several options, they can book a new journey,
repeat a journey, book a return, amend an existing one or cancel
a journey completely, they can also view quotations they have had
through the system and all of this at the click of a button -as
the system runs in 'real-time' anything the user does online appears
on your controllers multi screen display immediately.
Once the journey details have
been entered the client is quoted a price based on your pricing
structure. This has been achieved by integrating Microsoft MapPoint™ into
our program to ensure accurate distance calculation every time
along side a globally unique vehicle pricing matrix. A confirmation
email is then sent from the system to their email address listing
all the relevant booking details.
There are a couple of ways
we can achieve this process, firstly the user needs to register
to use the service using the registration form on your website,
here they will setup a 'profile'. This profile includes all relevant
details, name, description, mobile number and upto 5 addresses
that they expect to be collected from i.e. work, home, pub etc.
Each of these locations will be allocated a number from the system.
The user sends a text to a
generic number, allocated to your company, and in the message
field they will enter a PIN number allocated to them during registration,
that's it. The system recognises the users PIN and brings the
information from the database, on the controllers screen the
booking appears immediately and the allocation process begins
as normal.
Another method, and this will
help build your client portfolio, is to assign a 4 digit number
to fixed locations i.e. buildings, restaurants, pubs etc, in
and around your area and sell this service to bars & restaurants,
surgery's etc , this is a great marketing tool;
A
restauranteur, receptionist, or office administrator who
requires a vehicle for another person either dining or
visiting would simply send a text message to your generic
number from a mobile phone. The system recognises the number
and the booking appears on the controllers screen, a text
message is sent back from the system with the drivers details
and estimated time of arrival.
- A small card could put on each restaurant
table or office desk giving the text number and pin number
to order a vehicle, the user would prefer this option if
they were in company, a meeting or maybe a noisy atmosphere
where in other instances they would have to go outside. Alternatively
you could run a campaign as on the right and have A4 plaques
on the wall.
This facility negates the need
for a user to call your office by those who may not have access
to the internet, by doing this you have reduced your administration
costs, boosted your company's profile and increased your market
share.
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